Terms of Service

Acceptance of Terms

By using this service, you confirm that you are at least legally capable of entering into binding contracts and that you agree to comply with these Terms and any policies referenced herein.

Accounts

You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at info@kovela.cfd if you suspect unauthorized use.

Ordering, Payments, and Pricing

When you place an order, you agree to provide accurate and complete information. All purchases are subject to product availability and confirmation of payment. Prices are shown on our platform and may change without notice. Payment processing is handled by third-party payment providers; you must comply with their terms.

Shipping and Returns

Shipping, delivery times, and return policies are described on our platform. Returns and refunds are subject to the terms posted at the time of purchase and applicable consumer protection laws. If you have questions about an order, contact our support team at info@kovela.cfd.

Use Restrictions

You agree not to:

• Use the service for illegal or unauthorized purposes.
• Interfere with or disrupt the integrity or performance of the platform.
• Attempt to gain unauthorized access to our systems or other users' accounts.

Intellectual Property

All content provided on this platform, including text, images, and designs, is protected by intellectual property rights owned or licensed by Kovela Creative Gifts & Home. You may not reproduce, distribute, or create derivative works without our prior written consent.

Product Descriptions

We strive to provide accurate product information and images. However, we do not warrant that descriptions, images, pricing, or other content are error-free. If a product is mispriced, we may refuse or cancel orders placed for the product.

Disclaimers

THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOVELA CREATIVE GIFTS & HOME SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify and hold Kovela Creative Gifts & Home, its affiliates, and their respective officers, agents, and employees harmless from any claims, liabilities, damages, and expenses arising from your use of the service or violation of these Terms.

Termination

We reserve the right to suspend or terminate access to the service at our discretion, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

Changes to These Terms

We may update these Terms periodically. Updated terms will be posted on the platform. Continued use of the service after changes constitutes acceptance of the revised Terms. Last updated: 10 September 2025.

Contact

For questions about these Terms, orders, or our services, contact:

Kovela Creative Gifts & Home

22 Al Fursaan Street, Al Hilal, Doha, Doha Municipality, Qatar

Email: info@kovela.cfd

These Terms are a general agreement and do not constitute legal advice. If you require legal guidance, please consult a qualified professional.